payment and delivery< / strong>< / p>
payment and payment service provider< / strong>< / p>
accepted payment options< / p>
payment by credit card (2checkout payment system)
payment by Paypal or Paypal Express< / p>
payment by instalments (Paypal)< / p>
order and payment confirmation< / p>
after a successful order, an order confirmation will be sent to your email. To send confirmation emails, you must provide an email address when ordering.
delivery method and costs< / p>
you can see the delivery costs of your order after selecting the payment and delivery method.
our most common delivery times to Sweden are 4-5 working days, depending on the order and delivery method. More specific times will be announced in connection with the product options. We are not responsible for delays caused by force majeure or indirect inconvenience caused by delays. Deviating delivery times are announced at hansales.se.< / p>
the goods can also be delivered to the customer later, at the most convenient time for the customer. Enter the order number and delivery time to our customer service.
terms and Conditions< / strong>< / p>
cancellation of the transaction< / p>
the customer has the right to exchange or return all or part of the order in accordance with the Swedish consumer protection act within 14 days of receipt of the order. The right of return applies only to unused and marketable products in the original packaging.
notify us of the return of the goods. Our contact information is< / p>
Hansales OU, Sepa 15g, 50109 Tartu, Estonia, tel: +372 1 774452815, e-mail: firstname.lastname@example.org and email@example.com. Tel. +358 50 5757211 WhatsApp
the notification must contain the following information:
- customer's name, address and phone number, email address< / p>
- returnable item, item, product code< / p>
- reason to return< / p>
- date and signature (if sent by letter)< / p>
once you have sent us a notice of cancellation of the transaction and sent back the item being traded, we will replace the price of the item with delivery costs. Payment will be refunded using the same payment method you used to make the payment.
the customer is responsible for the return of the goods.
general terms of delivery< / strong>< / p>
Online Store (www.hansales.se)< / p>
hansales Ou sells Hansales products in Sweden, Finland, Germany and other EU countries. We sell products to adult individuals (including corporate sales). Product prices include VAT. We reserve the right to change prices and delivery costs. Contact information for the seller: Hansales Ou, Sepa 15g, 50109 Tartu, Estonia, tel. +372 1 774452815, e-mail: firstname.lastname@example.org.< / p>
order< / strong>< / p>
products are ordered in the online store by transferring them to the shopping cart and paying for the contents of the shopping cart at the online store checkout. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or to clarify any ambiguities that may arise in it. When ordering from the online store, you must read and accept the applicable delivery conditions.
disagreements< / strong>< / p>
if the dispute about the trade agreement cannot be resolved through negotiations between the parties, the consumer can refer the matter to the Consumer Disputes board (konsumentverket.se).< / p>
before the Consumer Dispute board takes up the case, the consumer must contact the consumer advice service.
link to the ODR forum http://ec.europa.eu/odr< / p>
through the ODR platform, the buyer can take their dispute about an online transaction to a dispute resolution body if the seller and the buyer cannot reach an agreement.
all customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or to clarify any ambiguities that may arise in it.
Customer data is handled with care and the information processed by the Information Systems is properly protected. The customer has the right to request that personal data about him be deleted from the register. As well as other rights under the EU General Data Protection Regulation.